Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs your use of Vellum and all services operated by Field Assembly LLC. By accessing or using Vellum, you agree to comply with this AUP in addition to our Terms of Service. We reserve the right to suspend or terminate accounts that violate this policy.

1. Permitted Uses

Vellum is designed to help design professionals — interior designers, decorators, landscape designers, home stagers, and related creative practitioners — generate professional business documents for their studio operations. Permitted uses include:

• Generating proposals, agreements, invoices, purchase orders, and related documents for your own design practice
• Producing client-facing documents on behalf of your studio
• Using documents as a starting point for professional review and editing
• Printing, sharing, or filing documents generated through the service for legitimate business purposes

2. Prohibited Uses

You may not use Vellum to:

Legal and ethical violations

• Generate documents intended to deceive, defraud, or misrepresent facts to clients, vendors, or third parties
• Produce content that is illegal under applicable federal, state, or local law
• Create documents that constitute unlicensed practice of law, medicine, financial advisory, or any other licensed profession
• Produce defamatory, harassing, threatening, or abusive content
• Generate content that infringes any third-party intellectual property rights

AI misuse

• Attempt to circumvent, manipulate, or jailbreak the AI model to produce content outside its intended scope
• Submit inputs designed to extract confidential system instructions or model weights
• Use the service to train, fine-tune, or benchmark other AI or machine learning models without our written consent

Service integrity

• Share your account credentials with other individuals or organizations
• Automate access to Vellum in a way that circumvents rate limits or imposes an unreasonable load on our infrastructure
• Attempt to reverse engineer, decompile, or extract source code from the service
• Use the service through scrapers, bots, or automated tools not approved by Field Assembly LLC
• Resell, sublicense, or white-label the service without a separate written agreement

3. AI-Generated Content Responsibility

Vellum produces document drafts using large language model technology provided by Anthropic, PBC. You acknowledge and agree that:

• All output from Vellum is a draft for your review and editing, not a final or legally binding document
• You are solely responsible for reviewing, verifying, and approving any document before sending it to a client, vendor, or third party
• Field Assembly LLC does not guarantee the accuracy, completeness, legal sufficiency, or fitness for purpose of any generated document
• Documents involving significant financial obligations, legal rights, or professional liability should be reviewed by a licensed attorney or other relevant professional before use

When presenting AI-generated documents to third parties, you represent that you have reviewed the content and that it accurately reflects your intentions. You should not represent AI-generated content as entirely your own composition in contexts where that distinction is material.

4. Content Standards

Inputs you provide to Vellum — including voice recordings, text prompts, and form fields — must relate to legitimate design studio business documentation. Do not submit inputs that contain:

• Personal identifying information of third parties without their consent
• Confidential information belonging to others that you are not authorized to disclose
• Content that is obscene, abusive, or designed to generate harmful material

5. Minors

Vellum is a professional business tool intended for adults. You must be at least 18 years old to create an account and use the service. By using Vellum, you represent that you meet this age requirement.

6. Enforcement

Field Assembly LLC reserves the right to investigate suspected violations of this AUP and to take any action we deem appropriate, including:

• Issuing a warning
• Suspending access to the service pending investigation
• Terminating your subscription without refund
• Reporting conduct to applicable authorities where required by law

We will make reasonable efforts to notify you of enforcement actions unless prohibited by law or where doing so would compromise an investigation.

7. Reporting Violations

If you become aware of a violation of this AUP, or if you encounter content generated by Vellum that you believe was produced in violation of this policy, please report it to legal@vellum.build.

8. Changes to This Policy

We may update this AUP from time to time as our service evolves. Material changes will be communicated by email or through the application. Continued use of Vellum after a change takes effect constitutes your acceptance of the updated policy.

9. Contact

Field Assembly LLC
63 Beach Street, Marblehead, MA 01945
legal@vellum.build
(781) 576-0505

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See also: Terms of Service  •  Privacy Policy